LOOMERA

By accessing or using LOOMERA, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not access or use the service.

You must be at least 18 years old or have the consent of a parent or legal guardian to use LOOMERA. By using the service, you represent and warrant that you meet this age requirement.

We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Changes will be posted on this page with an updated effective date. Your continued use of LOOMERA after any changes constitutes your acceptance of the revised Terms.

LOOMERA is an AI-powered photo editing platform that uses third-party AI services (currently Google Gemini) to process and transform images. The service is provided on a credit-based system where each AI operation consumes credits.

Features, functionality, and availability of the service may change without notice. LOOMERA does not guarantee specific results from AI processing. AI outputs may vary and are not guaranteed to be accurate, appropriate, or fit for any particular purpose.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete registration information.

One account per person. Multiple accounts for the same individual are prohibited and may be terminated without notice. LOOMERA reserves the right to suspend or terminate any account at our sole discretion, with or without cause.

Credits are required to use AI features on LOOMERA. Each AI operation costs one credit.

• Credit packs are one-time purchases. Credits expire as specified at the time of purchase (90 days for Starter/Pro packs, 180 days for Lifetime).
• Pro Membership is a recurring monthly subscription at $4.99/month. Credits refill to 60 at the start of each billing cycle. Unused credits do not roll over.
• All purchases are final. No refunds will be issued for unused credits, partial subscription periods, or account termination due to Terms violations.
• LOOMERA reserves the right to change pricing with 30 days notice to active subscribers. Continued use after price changes constitutes acceptance.
• Credits have no cash value and cannot be exchanged, transferred, sold, or refunded.
• Free trial credits (1 credit for new signups) are provided at LOOMERA’s discretion and may be discontinued at any time.
• Payments are processed by Stripe. LOOMERA does not store your payment card information.

Pro Membership automatically renews each month unless cancelled. You may cancel at any time, and upon cancellation, access continues until the end of the current billing period. After cancellation or expiration, your account reverts to the free tier with no credits.

LOOMERA reserves the right to modify subscription features, credit amounts, or pricing with 30 days written notice. If our AI provider changes pricing or availability, we may adjust credit amounts or features accordingly.

LOOMERA does not guarantee 100% uptime. Service interruptions due to third-party AI provider outages do not entitle subscribers to refunds or credit extensions.

LOOMERA offers a referral program where existing users can invite friends and earn credits.

• Referrers earn 3 credits when a referred friend makes their first purchase.
• Referral credits are capped at 15 total per account (5 successful referrals).
• Referral credits expire 30 days from the date earned.
• Referral credits have no cash value and cannot be exchanged, transferred, or sold.
• Maximum 3 referral rewards per week per account.
• Self-referrals, fake accounts, and gaming the referral system will result in immediate account termination, credit revocation, and no refund.
• LOOMERA reserves the right to modify, suspend, or terminate the referral program at any time without prior notice.
• Users are responsible for any tax obligations arising from referral rewards in their jurisdiction.

You retain ownership of photos you upload to LOOMERA. By uploading content, you grant LOOMERA a limited license to process your images solely for the purpose of providing the service.

You are solely responsible for all content you upload, create, edit, or share using LOOMERA. You represent and warrant that you have the legal right to use, edit, and modify any photos you upload, including the right to use the likeness of any person depicted. You must obtain explicit consent from any person whose photo you upload and edit.

You must NOT use LOOMERA to create:

• Non-consensual intimate imagery or deepfakes
• Content intended to deceive, defame, harass, or bully any person
• Content that impersonates any person without consent
• Content that infringes on any third party’s intellectual property rights
• Content depicting minors in any inappropriate context
• Content that violates any applicable law or regulation

LOOMERA is not responsible for how users choose to use AI-generated content. Users assume all liability for content they create and share. We reserve the right to remove content and terminate accounts that violate these terms without refund.

LOOMERA uses third-party AI services to process images. We do not control the AI model’s output. AI-generated images may contain artifacts, inaccuracies, or unexpected results. LOOMERA makes no warranty about the quality, accuracy, or suitability of AI outputs.

AI-generated images may contain invisible watermarks (such as Google SynthID) identifying them as AI-generated. LOOMERA does not control or remove these watermarks.

LOOMERA is not responsible for any consequences arising from the use, distribution, or publication of AI-generated content. You understand that AI technology is evolving and results may change as underlying models are updated.

LOOMERA, its logo, design, code, and all associated intellectual property are owned by LOOMERA and its operators. You may not copy, modify, reverse engineer, decompile, or create derivative works of the LOOMERA platform. You may not use the LOOMERA name, logo, or branding without written permission.

You retain ownership of your original uploaded photos. AI-generated outputs are provided to you for personal and commercial use, but LOOMERA retains no ownership claim over your outputs.

The following uses of LOOMERA are strictly prohibited:

• Using LOOMERA for any illegal activity
• Automated or scripted access (bots, scrapers, API abuse)
• Bulk processing or commercial resale of AI outputs without written permission
• Attempting to circumvent rate limits, credit systems, or security measures
• Uploading malware, viruses, or harmful content
• Impersonating LOOMERA or its staff
• Using the service to generate spam or unsolicited content
• Any use that places excessive load on our infrastructure
• Sharing account credentials with others

If you believe your likeness, copyright, or intellectual property has been used without authorization through LOOMERA, contact us at support@loomera.app.

We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown requests. We will investigate reports and remove content or terminate accounts as required by law.

You agree to indemnify, defend, and hold harmless LOOMERA, its owners, operators, affiliates, officers, agents, and licensors from any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from: your use of the service, your content (uploaded or generated), your violation of these Terms, your violation of any law or regulation, your infringement of any third party’s rights, or any dispute between you and a third party relating to content created using LOOMERA.

LOOMERA uses third-party services including Google Gemini (AI processing), Supabase (data storage), Stripe (payment processing), and Vercel (hosting). We are not responsible for the availability, accuracy, or practices of these third-party services.

Your use of LOOMERA is also subject to the terms and policies of these third-party providers. Changes in third-party services may affect LOOMERA’s features, pricing, or availability.

LOOMERA shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of government, war, terrorism, pandemic, power outages, internet failures, third-party service outages, cyberattacks, or changes in law or regulation.

You may terminate your account at any time by contacting us. We may suspend or terminate your account at any time, with or without cause, with or without notice.

Upon termination: all credits are forfeited, all subscription benefits end immediately (except the paid-through period for active subscribers), your right to use the service ceases, and we may delete your data after 30 days.

Sections regarding Indemnification, Limitation of Liability, Disclaimers, and Governing Law survive termination of these Terms.

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of LOOMERA shall be resolved through binding arbitration administered by the American Arbitration Association, conducted in Tampa, Florida. You agree to waive any right to participate in a class action lawsuit or class arbitration against LOOMERA.

Notwithstanding the above, LOOMERA may seek injunctive relief in any court of competent jurisdiction.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and LOOMERA regarding the service, and supersede all prior agreements, understandings, and communications.

For questions about these Terms of Service, contact us at support@loomera.app.